Margaret Obenson

Alimentation > Restaurants

As a dedicated and experienced restaurant manager, I specialize in overseeing daily operations, driving exceptional customer service, and ensuring seamless coordination between front-of-house and back-of-house teams. My expertise lies in enhancing operational efficiency, managing budgets, and fostering a culture of excellence among staff. I am passionate about creating unforgettable dining experiences while maximizing profitability and operational sustainability.

Services Provided;


Operational Management:
Oversee day-to-day restaurant activities, ensuring smooth operations.
•Develope and implement effective standard operating procedures (SOP)
•Optimize table turnover, staffing schedules, and kitchen workflows.
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Team Leadership:
Recruit, train, and mentor staff to deliver outstanding service.
•Foster a positive and collaborative work environment.
•Conduct regular team meetings and performance evaluations.

Customer Experience
Monitor and maintain service quality standards.
•Handle customer inquiries and resolve complaints promptly.
•Design promotions or events to attract and retain clientele.

Financial Management:
Control costs by managing inventory, labor, and vendor relationships.
Prepare budgets, financial reports, and sales forecasts.
•Implement strategies to boost revenue and manage pricing effectively.

Marketing and Branding:
Partner with marketing teams to execute campaigns and boost visibility,
•enhance online presence through social media engagement and reputation management.
•Develop loyalty programs or special offers to increase repeat business.

Compliance and Safety:
Ensure compliance with health and safety regulations.
•Maintain high standards of cleanliness and food safety.
•Conduct regular audits to ensure compliance with legal requirements.



Work Proposal for Restaurant Owners

Objective: To collaborate in elevating your restaurant’s performance, profitability, and reputation by implementing innovative strategies and operational excellence.

Key Focus Areas:

Operational Streamlining:
Conduct an operational audit to identify inefficiencies.
•Reorganize workflows to minimize delays and enhance service quality.

Staff Development:
Introduce comprehensive training programs to boost skills.
•Foster a culture of accountability and high performance.

Customer Satisfaction:
Implement a feedback system to capture and act on customer insights.
•Revamp menus and presentation to enhance appeal.

Revenue Growth:
Develop strategic upselling and cross-selling techniques.
•Introduce cost-control measures to improve profit margins.

Brand Building:
Launch effective marketing campaigns tailored to your target audience.
•Strengthen your restaurant's; online presence and engagement. I am eager to discuss how I can contribute to your restaurant success. Let's connect to explore this opportunity together.